Last updated 31.07.2026
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It speeds things up a lot if you say which vehicle is involved, what you were trying to do, and what happened instead.
My grade looks lower than I expected. The grade reflects what has been logged, not what has been done. If past services are missing from the record, add them - the grade recalculates from the full history.
Invoice scanning couldn't read my photo. Take the shot square-on in good light, with the whole invoice in frame. If it still fails, every field can be filled in by hand - nothing depends on the scanner.
My car isn't in the list. The catalogue is still small and we're adding to it. Send the make, model and year above and we'll look at including it.
I want my data deleted. Settings has a Delete account option that removes everything immediately - see the privacy policy for exactly what goes.